{ "generic": "Something went wrong. Please try again in a few minutes.", "network": "We could not reach the e-Services system. Check your internet connection and try again.", "http401": "Your session has ended. Please sign in again. What you typed has been kept on this device.", "http403": "You do not have permission to do that. If you think this is wrong, contact the help desk.", "http404": "We could not find what you asked for. It may have been removed.", "http413": "That file is too large. Please choose a file smaller than {{mb}} MB.", "http429": "Too many attempts in a short time. Please wait a minute and try again.", "http429Minutes": "Too many attempts in a short time. Please wait about {{minutes}} minutes and try again.", "server": "The e-Services system is not responding properly just now. Please try again in a few minutes.", "serverReference": "If it keeps happening, contact the help desk and quote reference {{reference}}.", "codes": { "VALIDATION_FAILED": "Some answers need attention before this application can be submitted.", "BAD_LANGUAGE": "That language is not available.", "NOT_YOUR_CASE": "You can only see your own applications.", "CASE_NOT_FOUND": "Application not found.", "case_not_found": "Application not found.", "SERVICE_NOT_FOUND": "Service not found.", "SERVICE_INACTIVE": "This service is not available at the moment.", "DUPLICATE_APPLICATION": "You already have an application like this one. Please check My Workplace before applying again.", "NOT_PAID": "This application has not been paid for yet.", "PRICE_MISMATCH": "The prices have changed. Please check the new total and try again.", "INVOICE_FAILED": "The invoice could not be prepared. Please try again in a few minutes.", "GATEWAY_UNAVAILABLE": "The payment service is not available just now. Please try again later.", "EMAIL_IN_USE": "This e-mail address is already used by another account.", "NRC_IN_USE": "This NRC number is already registered to another account. Please contact the service desk.", "ACCOUNT_DEACTIVATED": "This account has been deactivated. Please contact the service desk.", "SESSION_MAX_AGE": "You have been signed in for too long. Please sign in again.", "FORBIDDEN": "You do not have permission to do that.", "internal_error": "Something went wrong. Please try again.", "ZAMPASS_SIGN_IN_FAILED": "The sign-in could not be completed. Please try again.", "ZAMPASS_UNAVAILABLE": "Pamodzi Pass could not be reached to finish the sign-in. Please try again in a moment.", "ZAMPASS_NOT_CONFIGURED": "Pamodzi Pass sign-in is not available at the moment. Please try again later or contact the service desk.", "ZAMPASS_STATE_MISMATCH": "This sign-in could not be verified or has expired. Please start the Pamodzi Pass sign-in again.", "ZAMPASS_PROFILE_INCOMPLETE": "Pamodzi Pass did not say who signed in. Please try again.", "ZAMPASS_ALREADY_LINKED": "This NRC is already linked to another Pamodzi Pass account. Please contact the service desk.", "UPLOAD_EXPIRED": "This upload was not finished within 24 hours and has been removed. Please choose the file again.", "UPLOAD_RESTART": "Part of the file was lost on the way. It will be sent again.", "UPLOAD_INCOMPLETE": "Not all of the file has arrived yet.", "UPLOAD_CLOSED": "This upload is already being finished.", "UPLOAD_BUSY": "This upload is being finished. Try again in a moment.", "TOO_MANY_UPLOADS": "You have too many unfinished uploads. Finish or cancel some of them and try again.", "FILE_REFUSED": "This file was refused. Please choose another file.", "FILE_EMPTY": "This file is empty. Please choose another file.", "image_small": "This picture is small and may be hard to read. Please use a clearer picture if you can.", "same_as_rejected": "This may be the same file the office could not accept before. Please check it.", "duplicate_same_case": "You have already added this file to this application.", "ai_rate_limited": "That is a lot of questions in a minute. Please wait a moment and try again.", "assistant_daily_limit": "You have reached today's limit of questions to the assistant. Please try again tomorrow.", "assistant_caller_limit": "Too many questions from this connection. Please wait a little and try again.", "ACTING_FOR_REFUSED": "You can no longer act for that organisation or person. You are acting for yourself again.", "LINK_TARGET_NOT_FOUND": "That application or permit could not be found among yours.", "LINK_EXISTS": "These two are already linked.", "CASE_NOT_EDITABLE": "This application can no longer be changed.", "NO_APPEAL_ROUTE": "This service has no appeal route.", "NOT_APPEALABLE": "Only a decision that was not approved can be appealed.", "APPEAL_WINDOW_CLOSED": "The time to appeal this decision has passed.", "POLICY_NOT_CURRENT": "A newer version of the notice was published. Please read it again.", "POLICY_ACCEPTANCE_REQUIRED": "Please read and accept the updated terms before you continue.", "NOT_WITH_APPLICANT": "You can replace a document while the application is with you: before you submit it, or when the office has asked for changes.", "CASE_LOCKED": "This application is closed, so its documents cannot be changed.", "NO_FILE": "Choose the new file first.", "DOCUMENT_NOT_FOUND": "That document was not found on this application.", "NOT_SUBMITTED": "This application has not been submitted. You can delete the draft instead.", "ALREADY_WITHDRAWN": "This application has already been withdrawn.", "CASE_CLOSED": "This application has been decided or has ended, so it can no longer be changed.", "WITHDRAW_TOO_LATE": "Your application is too far along to be withdrawn online. Contact the office.", "WITHDRAW_NOT_ALLOWED": "This service does not allow applications to be withdrawn online. Contact the office.", "PERMIT_ISSUED": "A permit or certificate has already been issued on this application.", "LEGAL_HOLD_ACTIVE": "This application is under a legal hold and cannot be changed. Contact the office.", "RESTORE_WINDOW_CLOSED": "The time to resume this application has passed. Please apply again.", "NOT_RESTORABLE": "Only a lapsed or expired application can be resumed.", "CASE_RECORD_LOCKED": "This application has been decided, so it can no longer be changed.", "WITH_OFFICE": "This application is with the office, so it can no longer be changed here.", "ALREADY_SUBMITTED": "This application is already with the office.", "NOTHING_TO_PAY": "There is nothing to pay on this application now.", "ALREADY_PAID": "This invoice has been paid.", "INVOICE_NOT_PENDING": "This invoice can no longer be paid.", "NOT_DECIDED": "A review can be asked for once the application has been decided.", "TRANSFER_PENDING": "This application is being moved to another office. Try again when the move is finished.", "SCAN_PENDING": "This document is still being checked for viruses. Try again in a few minutes.", "FILE_INFECTED": "This file failed the virus check. Upload a clean copy.", "NOT_YOUR_RECORD": "This is not your application.", "ENQUIRY_CLOSED": "This is closed. Start a new enquiry if you need more help.", "WAIT_FOR_REPLY": "You can ask for a senior review once the office has replied or the reply is late.", "ALREADY_ESCALATED": "A senior officer is already reviewing this complaint.", "ENQUIRY_DAILY_LIMIT": "You have sent many messages today. Please wait until tomorrow, or call the office.", "FEATURE_OFF": "This is not available yet.", "CONSENT_REQUIRED": "Confirm that the office may see your checked copy, or upload the document instead.", "DOCUMENT_EXPIRED": "This document has expired. Upload a current one instead.", "ALREADY_ADDED": "You have already added this document to that application.", "QUERY_TOO_SHORT": "Type at least 2 characters to search.", "RECEIPT_NOT_FOUND": "We could not find a receipt for this code.", "ACCOUNT_NOT_FOUND": "Account not found. If you think it is yours, contact the office that provides it.", "APPLICANT_ONLY": "Only the account holder, signed in to their own account, can do this.", "SIGN_IN_DOCUMENTS_TO_SIGN": "Read and accept this document under Documents to sign." }, "documentLink": { "openFailed": "This document could not be opened just now. Please try again." }, "session": { "refreshFailed": "We could not keep you signed in. Save your work and sign in again." }, "assistant": { "unreachable": "We could not reach the assistant. Check your internet connection and try again.", "dailyLimit": "The assistant has answered as many questions as it can today. Please try again tomorrow. The Help centre answers the common questions, and the Government Service Centre is on 2000.", "callerLimit": "You have asked a lot of questions in a short time. Please wait a while and try again.", "tooMany": "Too many questions just now. Please try again later.", "tooLong": "That question is too long. Please ask it in fewer words.", "typeFirst": "Please type a question first.", "couldNotAnswer": "The assistant could not answer just now. The Help centre answers the common questions, and the Government Service Centre is on 2000." }, "notifications": { "loadFailed": "Your notifications could not be loaded. Please try again.", "markReadFailed": "Your notifications could not be marked as read. Please try again." }, "form": { "required": "This is required", "pattern": "This is not in the right format", "email": "Enter an e-mail address in the correct format, like name@example.com", "phoneInternational": "Enter a phone number with the country code, for example +260977123456", "minLength_one": "Enter at least {{count}} characters", "minLength_other": "Enter at least {{count}} characters", "maxLength_one": "Enter no more than {{count}} characters", "maxLength_other": "Enter no more than {{count}} characters", "minValue": "Enter a number of at least {{value}}", "maxValue": "Enter a number no greater than {{value}}", "number": "Enter a number", "dateAndTime": "Enter both the date and the time" }, "validation": { "nrcRequired": "Enter your NRC number", "nrcFormat": "Enter your NRC number as it is on the card, for example 123456/78/9", "phoneRequired": "Enter your mobile phone number", "phoneFormat": "Enter a Zambian mobile number, for example 0977 123 456", "emailRequired": "Enter your e-mail address", "emailFormat": "Enter an e-mail address in the correct format, like name@example.com", "required": "Enter your {{label}}" }, "upload": { "choose": "Choose a file to upload.", "empty": "That file is empty. Please choose another one.", "tooLarge": "That file is {{size}} MB. Files must be smaller than {{max}} MB; try a smaller photo or a PDF.", "badType": "That type of file cannot be attached. Use a PDF or a photo (JPG or PNG).", "startFailed": "The upload could not be started. Please try again.", "refused": "The upload was refused. Please choose the file again.", "connectionDrops": "The connection keeps dropping. The upload is paused where it stopped; press Retry to continue.", "notAccepted": "The file could not be accepted. Please try again.", "damaged": "The file kept arriving damaged. Please try again on a better connection.", "didNotWork": "The upload did not work. Please try again.", "cancelled": "The upload was cancelled." }, "imageQuality": { "blurry": "Too blurry – the writing may not be readable. Hold the phone steady and retake.", "dark": "Too dark – move to better light and retake.", "bright": "Too bright – avoid the flash or direct sunlight and retake." }, "camera": { "openFailed": "That picture could not be opened. Try taking it again.", "prepareFailed": "The picture could not be prepared.", "noPicture": "The camera did not give a picture. Please try again." }, "submit": { "checkAnswer": "Please check this answer." } }